Forum and Costume Controls

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Not Receiving E mail Notofications

 
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CC1975 (Ian Slater)
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Joined: 13 Feb 2014
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PostPosted: Tue Apr 15, 2014 10:21 am    Post subject: Not Receiving E mail Notofications Reply with quote

Hi, can anyone help?

I am having trouble receiving emails from the main Rebel Legion Forum.

My Profile indicates that I should receive notifications for any activity in which I have posted but I am not. I have checked my spam box and the mails are not going there either. I thought it may be my email address but I am receiving notifications from the UK Rebel Legion Forums. I also have just submitted my first costume for full Rebel Legion Membership, and one of the judges tried to contact me and the mails did not come through.

I would be grateful for any help on this matter as I don't want to miss any important messages regarding my application.

Many Thanks

Ian
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Imrageth (Roman Bela)
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PostPosted: Tue Apr 15, 2014 10:56 am    Post subject: Reply with quote

Are you sure you have the right email connected to this account? I have tested the mail system and it works.
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CC1975 (Ian Slater)
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Joined: 13 Feb 2014
Posts: 24

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PostPosted: Tue Apr 15, 2014 11:26 am    Post subject: Reply with quote

Hi
Thank you for replying.

I just double checked and it is the correct email yes.

I didn't even get notification that you had posted on this thread, I have to go and check manually for replies.

Everything seemed to work fine until Friday 11th April.

Thank you
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Imrageth (Roman Bela)
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Joined: 15 Jul 2012
Posts: 2010
Location: London
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Philippines Typhon Relief (Amount: 1)

PostPosted: Tue Apr 15, 2014 11:29 am    Post subject: Reply with quote

Topic do not automatically send notifications about replies. You have to manually click on "watch this topic". Are you watching many topics?
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CC1975 (Ian Slater)
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Joined: 13 Feb 2014
Posts: 24

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PostPosted: Tue Apr 15, 2014 11:29 am    Post subject: Reply with quote

I have just noticed that when you click on the email link for my account, it just brings up an email with my name on it but not my email address.

Don't know how to fix it.

When I go to my profile it seems to look like it should work. :?
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CC1975 (Ian Slater)
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PostPosted: Tue Apr 15, 2014 11:33 am    Post subject: Reply with quote

No,
but I thought if you posted a thread then you automatically get updates for it?

Im not particularly technical so Im sure it is something my end.
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Imrageth (Roman Bela)
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PostPosted: Tue Apr 15, 2014 11:43 am    Post subject: Reply with quote

This forum does not automatically send notifications. You have to manually click "watch this topic" and then it will notify you. That's why you didn't get any notifications.
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CC1975 (Ian Slater)
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Joined: 13 Feb 2014
Posts: 24

Medals: None

PostPosted: Tue Apr 15, 2014 12:32 pm    Post subject: Reply with quote

Thank you for your help. Its really appreciated and I'm sure you guys are busy. Should I not also get notifications when I receive a private message. Im sure I used to. Im wandering if somehow I messed with my email address and disabled my account?

Thank you for all your help
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Imrageth (Roman Bela)
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PostPosted: Tue Apr 15, 2014 12:36 pm    Post subject: Reply with quote

Your account is active and yes, you should receive a notification of prv msgs. I am going to send you a PM now and let me know if you've received a notification.
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CC1975 (Ian Slater)
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Joined: 13 Feb 2014
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PostPosted: Tue Apr 15, 2014 8:53 pm    Post subject: Reply with quote

Thanks Roman. All in working order thanks to your help :)
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