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REMINDER: Do not change your e-mail address yourself. Please read this first for why.

READ FIRST: General Info About Tech Support Requests

 
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Crimson (Rome O.)
Active Legion Member


Joined: 09 Feb 2005
Posts: 544
Location: Detroit or Thereabouts
Medals: 2 (View more...)
Gold Star (Amount: 1)

PostPosted: Tue May 22, 2012 1:25 pm    Post subject: READ FIRST: General Info About Tech Support Requests Reply with quote

New and Deactivated Accounts

Due to the high number of spambots and the obsolescence of this forum's software version, all accounts must be reviewed and activated manually.

We will try to get to those accounts as quickly as possible, but sometimes, it may take a few days and on occasion, accounts may get missed. We are all only human and have other real-life obligations, of course. Smile

If a user account is missed, please feel free to post on their behalf. Please make sure to include all details, including user name & e-mail address. As I'm fond of saying, we aren't mind-readers, nor do we know every member or forum account user by heart!

E-Mail Address Changes

Please post e-mail address change requests in the E-Mail Address Change Requests thread. DO NOT CHANGE YOUR ADDRESS YOURSELF! If you change your e-mail address yourself in your profile, your account will be automatically disabled until it can be reenabled by an administrator. This is a security measure that's built into the forum software, not something we created!

Other Quirky Log-in Troubles

If neither of the above situation apply and you are still having log-in issues, try clearing your cookies first. If you don't know how to do this, a quick search on your choice of search engine will provide instructions (we cannot provide technical support for browser software as there are simply too many in use among different operating systems and even versions of browsers).

Some pages on the main part of the site also have some errors in the code that ends up logging people out of the forum. While I've found many of those instances, I know there are still some pages that have that block of code hidden somewhere. If you can remember which page you were on before returning to the forum to find yourself logged out, please let me know in the Web Site Error Reporting thread.
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