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Patient Privacy and behavior at Hospital Troops

 
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Wolfie (Crystal Bass)
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PostPosted: Wed Dec 29, 2010 8:28 pm    Post subject: Patient Privacy and behavior at Hospital Troops Reply with quote

A PM reminded me of this as an imporant note to be aware of when trooping hospital visits...

We had an instance of posted photos in Florida one time that lead to some issues.

When trooping a hospital visit please be mindful of photo taking. ASK before taking any photos with patients and make sure they are ok with it. And NEVER under any circumstances post those photos or full names or patients conditions/diagnosis in any public areas of the forum OR on facebook or other social media sites. If they initiate posting these things, that is their right and decision.

While it certainly brightens the day of those we see, many may not wish to have photos of them sick or dying or of sick or dying relatives publically posted on the internet. Its best to avoid taking photos at these events unless the patients request them.

These are some of our most rewarding troops but they can also be some of our hardest. Seeing Star Wars fans and other patients in various states of hardship, especiall children, can be extremely heartbreaking.

Refrain from using any foul language or publically showing your tears and remorse. We're there to make them happy and give them an escape from their reality for a moment. If you meet an unexpected patient who brings you to tears, step away a moment to let it out and regain composure before coming back in to the room. You wont be less of a person for it.

Bringing Rebel Legion swag including patches, stickers, tattoos, trading cards, or extra toys we may have received from other events are GREAT to give out at Childrens hospitals to patients and their young siblings. Just something else to thing about when attending or organizing a hospital troop.

Also, adults love us too, so don't forget to say hi to them while you are there too. Veterans Hospitals have been great events for us as well.

Additional guidelines submitted by Jada & Blue Ridge Base:

If you even think that you may be sick please cancel. We can't afford to have any kids get sick because of us. Now below is the address for the hospital and some general guidelines for the visit.

General Guidelines

*No candy, cell phones, photo cameras or video cameras (the hospital will tell us if there are any exceptions and only certain people will be allowed to do any photography or video recording)

If you are feeling ill just before or at the hospital event, you need to let the event coordinator know ASAP.

Do's and Don'ts for interacting with the kids:

DOs:

*Stay with the guide and follow their lead. Not every child wants visitors.
*Introduce yourself.
*Smile.
*Crouch down to child's level
*Ask general questions or questions that relate to the visit. Do you like Star Wars? Does your bear have a name? Friendly questions
*Thank a child for letting you visit.
*End with a positive note.

DON'Ts

*Do not wander off on your own.
*Do not ask patients why they are in the hospital.
*Do not say, "Get well soon".
*Do not make promises you can not keep like "I will see you soon".
*Do not talk about your own hospital experience.
*Do not make religious references (like God will heal you).
*Do not use adult or medical humor.
*Do not make assumptions about a child's age or gender - illness can drastically change the way a child grows / looks, be careful.
*Do not scold a child for their mood or behavior. Being in the hospital can be difficult and they have a reason to be in a bad mood.
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Klo Unduli ()



Joined: 22 Oct 2012
Posts: 54
Location: Burnaby, British Columbia, Canada
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PostPosted: Fri Oct 26, 2012 3:09 am    Post subject: Reply with quote

This is a very well-informed and well written guide Smile
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Princess Liz Fett (Liz Welsh)
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PostPosted: Sat Sep 14, 2013 5:30 pm    Post subject: Reply with quote

Thank you for posting this guide. I'm going to my first Children's Hospital troop in October and this really helped me out
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RebelRach15 ()
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Joined: 17 Nov 2012
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PostPosted: Mon Sep 23, 2013 1:15 pm    Post subject: Reply with quote

Yes thanks for posting, sensible info!
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Heco-Wan Kenobi ()
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Joined: 20 Nov 2013
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Location: Singapore
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PostPosted: Thu Jan 23, 2014 1:34 pm    Post subject: Reply with quote

Very good post. Wish I had seen it a month ago!

I did my first hospital visit at the end of December in KK Hospital in Singapore (maternity and Children hospital).
The staff welcomes other groups like ours regularly and they were also a great help in guiding us (I was trooping with the local Garrison of the 501st, and it was their first hospital visit too). their advice, "do's and don't's", were sensibly similar to those described here.

note: although they told us not to say "see you soon", they actually encourage us to say "speedy recovery! Get well soon!"...
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Ammi Ziva (Danielle Volkar)
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PostPosted: Thu Jan 23, 2014 4:22 pm    Post subject: Reply with quote

Thank you for posting this. Since there will be some hospital and extended care visits in the future...
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