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Fearless (Pete Cardona)
Kessel Base XO
Kessel Base XO


Joined: 16 Aug 2010
Posts: 282
Location: San Antonio, TX
Medals: 2 (View more...)
Boston Supporter (Amount: 1)

PostPosted: Sun Apr 14, 2013 4:09 pm    Post subject: member having trouble logging in Reply with quote

Hi there,

One of my members is having trouble logging in. I received this message: "...I am trying to log in to the Kessel Base forums, and it says my user name and password are not correct, but my email address is already registered with a user...dreams2seams@gmail.com is the one I would have registered with..."

Her username should be MadSeamstress (Niki Moffre).

Is there a way we can help her get logged in?

Thanks,

Pete
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AdamScottFM (Erich Shafer)
Active Legion Member


Joined: 14 May 2008
Posts: 2576
Location: Waltham, MA
Medals: None

PostPosted: Sun Apr 14, 2013 4:26 pm    Post subject: Reply with quote

She's already registered: http://www.rebellegion.com/forum/profile.php?mode=viewprofile&u=9269

If you'd like, we can send her a password reset.
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"Baron" Erich Shafer - IC/RC/IG/TI²/TK/CC-6124
Admin, Jolly Roger Squadron

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"No, they teach us to cheat!"
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Fearless (Pete Cardona)
Kessel Base XO
Kessel Base XO


Joined: 16 Aug 2010
Posts: 282
Location: San Antonio, TX
Medals: 2 (View more...)
Boston Supporter (Amount: 1)

PostPosted: Sun Apr 14, 2013 4:35 pm    Post subject: Reply with quote

Yeah, if you can send her a password reset, that'll be great!

Thanks Erich!!
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AdamScottFM (Erich Shafer)
Active Legion Member


Joined: 14 May 2008
Posts: 2576
Location: Waltham, MA
Medals: None

PostPosted: Sun Apr 14, 2013 4:52 pm    Post subject: Reply with quote

Done and emailed! If there are any further issues, let me know!
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"Baron" Erich Shafer - IC/RC/IG/TI²/TK/CC-6124
Admin, Jolly Roger Squadron

"Do they teach you to throw?"
"No, they teach us to cheat!"
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Fearless (Pete Cardona)
Kessel Base XO
Kessel Base XO


Joined: 16 Aug 2010
Posts: 282
Location: San Antonio, TX
Medals: 2 (View more...)
Rebels 4 Japan (Amount: 1)

PostPosted: Sun Apr 14, 2013 4:54 pm    Post subject: Reply with quote

Thank you Erich! Much appreciated!
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Khepry (Jan Wilms)
Benelux Base CO
Benelux Base CO


Joined: 09 Sep 2006
Posts: 199
Location: Kalmthout / Antwerp / Belgium
Medals: None

PostPosted: Fri Apr 19, 2013 5:32 am    Post subject: Reply with quote

Our dear Liaison Suzi redirected me here, so here I go.

I new member for my base has mad an account on the Forums, as every member should.
However, immediately after receiving a confirmation of registration, he also received an email that his account has been locked/disabled.
Could this be looked into please?

The nickname used should be Quingald Finn

thanks!
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Imrageth (Roman Bela)
Legion Webmaster
Legion Webmaster


Joined: 15 Jul 2012
Posts: 1996
Location: London
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PostPosted: Fri Apr 19, 2013 9:39 am    Post subject: Reply with quote

Khepry wrote:
Our dear Liaison Suzi redirected me here, so here I go.

I new member for my base has mad an account on the Forums, as every member should.
However, immediately after receiving a confirmation of registration, he also received an email that his account has been locked/disabled.
Could this be looked into please?

The nickname used should be Quingald Finn

thanks!


I just checked and her account is active.
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sandman ()
Tatooine Base CO
Tatooine Base CO


Joined: 31 Jan 2009
Posts: 775
Location: Brisbane
Medals: None

PostPosted: Mon Apr 22, 2013 9:08 am    Post subject: Reply with quote

i to also have a member thats been waiting to hear back from legion but still is unable to log in here.

username:C3POz
email address: wduxb1@eq.edu.au
Name: Wayne

his been trying to submit his C3PO costume but gets the
"Your account is currently inactive, the administrator of the board will need to activate it before you can log in. You will receive another email when this has occurred."

can someone please activate his account for me please?

thank you.
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Imrageth (Roman Bela)
Legion Webmaster
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Joined: 15 Jul 2012
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Location: London
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PostPosted: Mon Apr 22, 2013 9:47 am    Post subject: Reply with quote

Activated.
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Sabeaux ()
Dagobah Base CO
Dagobah Base CO


Joined: 07 Jan 2011
Posts: 311
Location: metairie, la
Medals: None

PostPosted: Tue Apr 23, 2013 6:03 pm    Post subject: Reply with quote

http://www.rebellegion.com/forum/profile.php?mode=viewprofile&u=11484

The above member cannot login to her account and she cannot fill out her census. Can someone help her please?
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Keith Casella
Dagobah Base CO
ARC/TK/BH-1390

"Nothing personal....a contract is a contract!"
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Imrageth (Roman Bela)
Legion Webmaster
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Location: London
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Philippines Typhon Relief (Amount: 1)

PostPosted: Tue Apr 23, 2013 6:09 pm    Post subject: Reply with quote

Her account is active so she just need to use "Forgot password?" function.
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Khepry (Jan Wilms)
Benelux Base CO
Benelux Base CO


Joined: 09 Sep 2006
Posts: 199
Location: Kalmthout / Antwerp / Belgium
Medals: None

PostPosted: Mon May 27, 2013 5:52 am    Post subject: Reply with quote

I got a new request here, If you don't mind.
A friend of the Base made an account here a long time ago but she seems to have forgotten her account data (username and pass)

she should be registered with jetsimons@msn.com or kaya_nord19@hotmail.com

Would it be possible to get her username and launch a password reset for her?

thanks!
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AdamScottFM (Erich Shafer)
Active Legion Member


Joined: 14 May 2008
Posts: 2576
Location: Waltham, MA
Medals: None

PostPosted: Mon May 27, 2013 8:17 am    Post subject: Reply with quote

Khepry wrote:
I got a new request here, If you don't mind.
A friend of the Base made an account here a long time ago but she seems to have forgotten her account data (username and pass)

she should be registered with jetsimons@msn.com or kaya_nord19@hotmail.com

Would it be possible to get her username and launch a password reset for her?

thanks!


Here's the profile:

http://www.rebellegion.com/forum/profile.php?mode=viewprofile&u=10159

They should be able to log in with the username and email listed and have a password reset sent right to their email address.
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"Baron" Erich Shafer - IC/RC/IG/TI²/TK/CC-6124
Admin, Jolly Roger Squadron

"Do they teach you to throw?"
"No, they teach us to cheat!"
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Khepry (Jan Wilms)
Benelux Base CO
Benelux Base CO


Joined: 09 Sep 2006
Posts: 199
Location: Kalmthout / Antwerp / Belgium
Medals: None

PostPosted: Wed Jun 12, 2013 6:20 pm    Post subject: Reply with quote

and another request ...

Sorry to keep these coming, I just get these things via IM and email.

This member has recently made an account and was initially able to log in.
The next day, however, he got the notification that his account was locked.
Could anyone take a look at this?

his account is registered as Fordo with email Belgianfox@hotmail.com

thanks!
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AdamScottFM (Erich Shafer)
Active Legion Member


Joined: 14 May 2008
Posts: 2576
Location: Waltham, MA
Medals: None

PostPosted: Wed Jun 12, 2013 8:03 pm    Post subject: Reply with quote

Khepry wrote:
and another request ...

Sorry to keep these coming, I just get these things via IM and email.

This member has recently made an account and was initially able to log in.
The next day, however, he got the notification that his account was locked.
Could anyone take a look at this?

his account is registered as Fordo with email Belgianfox@hotmail.com

thanks!


Not at all. All clear!
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"Baron" Erich Shafer - IC/RC/IG/TI²/TK/CC-6124
Admin, Jolly Roger Squadron

"Do they teach you to throw?"
"No, they teach us to cheat!"
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