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Member didn't get submission email

 
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starfirephoenix (Alison)
Ryloth Base XO
Ryloth Base XO


Joined: 04 Dec 2005
Posts: 2313

Medals: None

PostPosted: Fri May 03, 2019 6:44 am    Post subject: Member didn't get submission email Reply with quote

Hey,

We have a recruit who recently submitted an application and she didn't get an email confirmation, nor did command get any emails about it (though I think that's because she couldn't find Ryloth Base in the list and had to select Hoth Base instead. She did put Ryloth in the notes though. She's checked her spam and junk folders and there's nothing there.

Anyway, I'm concerned she didn't get a confirmation email. Can someone please check if her application was received?

Here's her profile: http://www.forum.rebellegion.com/forum/profile.php?mode=viewprofile&u=15030
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War4u (Adam Warman)
Legion Webmaster
Legion Webmaster


Joined: 16 Aug 2015
Posts: 1036
Location: Kansas City MO
Medals: 6 (View more...)
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PostPosted: Fri May 03, 2019 12:46 pm    Post subject: Re: Member didn't get submission email Reply with quote

starfirephoenix wrote:
Hey,

We have a recruit who recently submitted an application and she didn't get an email confirmation, nor did command get any emails about it (though I think that's because she couldn't find Ryloth Base in the list and had to select Hoth Base instead. She did put Ryloth in the notes though. She's checked her spam and junk folders and there's nothing there.

Anyway, I'm concerned she didn't get a confirmation email. Can someone please check if her application was received?

Here's her profile: http://www.forum.rebellegion.com/forum/profile.php?mode=viewprofile&u=15030


The costume is in the que to be judged.
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starfirephoenix (Alison)
Ryloth Base XO
Ryloth Base XO


Joined: 04 Dec 2005
Posts: 2313

Medals: None

PostPosted: Fri May 03, 2019 9:13 pm    Post subject: Reply with quote

Thanks for checking!
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Dayspringer ()
Active Legion Member


Joined: 07 May 2019
Posts: 11

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PostPosted: Thu May 16, 2019 2:42 am    Post subject: Looking for an Update Reply with quote

I submitted my application and pictures several days ago and also did not receive a confirmation email that the application had been received. Could I get an update on the status of my application? I would have sent a private message to someone, but I am not sure who that would be.
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War4u (Adam Warman)
Legion Webmaster
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Joined: 16 Aug 2015
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Location: Kansas City MO
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PostPosted: Thu May 16, 2019 12:28 pm    Post subject: Re: Looking for an Update Reply with quote

Dayspringer wrote:
I submitted my application and pictures several days ago and also did not receive a confirmation email that the application had been received. Could I get an update on the status of my application? I would have sent a private message to someone, but I am not sure who that would be.


You application is in the que but has not been picked up by a judge yet. Also you might want to check on your dropbox settings. It will not let me preview or download your photos.
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raulvader (Raul B. A.)
Kukulcan Outpost CO
Kukulcan Outpost CO


Joined: 22 Oct 2007
Posts: 344

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PostPosted: Fri May 31, 2019 5:38 pm    Post subject: Reply with quote

Hello

About this topic. I have a recruit here that told me, he sent their photos a week ago and didn´t recieved the judge mail.
Cheking the unapproveed list I saw, that his application status one week ago, still in "New", but even newer application has a judge assigned.

How does it works?
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RauL E. B.A.
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ionicdesign (Michael)
Assistant Membership Officer
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Joined: 26 Jan 2010
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Location: always in motion my location is
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PostPosted: Fri May 31, 2019 8:45 pm    Post subject: Reply with quote

As noted in the other thread I'd need a username to follow-up.
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kman ()
Active Legion Member


Joined: 25 May 2016
Posts: 1142
Location: Tarzana, CA
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PostPosted: Sat Jun 01, 2019 12:18 am    Post subject: Reply with quote

I've never gotten a "confirmation email" until a submission is actually picked up by a judge. (and even then, only if the judge actually sends one before sending the formal pass/fail email)

It would be great if there was an automatic acknowledgement of submissions, but I'm pretty sure there isn't any, currently.

Currently, I believe submissions pretty much go into the void, until someone makes an active decision to contact the applicant. The website confirmation page when initially click "submit" is all you get.
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ionicdesign (Michael)
Assistant Membership Officer
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PostPosted: Sat Jun 01, 2019 4:48 am    Post subject: Reply with quote

kman wrote:
It would be great if there was an automatic acknowledgement of submissions, but I'm pretty sure there isn't any, currently.

Correct.

In the current system when the judge takes on a application is the first reply.
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